Terms of Service

Please read these Terms of Service carefully before using the Rainbow Dubai website or services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the Rainbow Dubai website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials on Rainbow Dubai's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Services

Rainbow Dubai provides:

• Free in-home demonstrations of Rainbow SRX cleaning systems
• Sales of Rainbow SRX products and accessories
• Customer support and technical assistance
• Educational information about water-based cleaning technology

4. Demo Appointments

When booking a free in-home demonstration:

• You agree to provide accurate contact information
• You understand that demos are subject to availability
• You agree to be present at the scheduled time or provide reasonable notice for rescheduling
• There is no obligation to purchase after a demonstration

5. Product Information

We strive to provide accurate product descriptions and information. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. Product specifications and availability are subject to change without notice.

6. Pricing and Payment

All prices are in UAE Dirhams (AED) unless otherwise stated. We reserve the right to:

• Modify prices at any time without prior notice
• Refuse or cancel any order at our discretion
• Limit quantities purchased per customer

7. Warranty and Returns

Rainbow SRX products come with manufacturer warranties as specified at the time of purchase. Warranty terms and return policies will be provided with your purchase. Please contact us for specific warranty information and return procedures.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account.

9. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information

10. Limitation of Liability

In no event shall Rainbow Dubai, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our website or services.

11. Indemnification

You agree to defend, indemnify, and hold harmless Rainbow Dubai and its licensees and licensors from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of our website or services or your violation of these terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Rainbow Dubai

Control Tower, Invox Business Center
18th Floor, Office 10
Motor City – Dubai, United Arab Emirates

Email: info@rainbowsystemdubai.com

Phone: +971 58 564 0206